Coronavirus Update

COVID-19 and Our Commitment to You

During these unsettling times, our hearts go out to all who have been affected by COVID-19. Rest assured, FCB Bank remains committed to the health and well-being of our customers and employees.

Welcome Back! We'll See You Soon

Select Community Banking Offices are now open for in-person services. We've missed you and are excited to welcome you back. Please check current hours before visiting an office.

 Face Covering Requirement

Per CDC recommendations and Maryland State requirements, everyone must wear a face covering when visiting our lobbies. This is for the health and safety of our customers and team. If you prefer not to wear a face coverings, please use our drive-ups and electronic banking.

Location & Drive-up Hours

How FCB Bank is Committed to You

Effective March 23, 2020 Until Further Notice

  • Limits on Mobile Banking deposit transactions have been raised temporarily so that customers have the ability to deposit checks in both higher dollar amounts and number.
  • For personal loan customers experiencing financial hardship, processes are in place to assist in loan payment deferrals or other accommodations.
  • Additional staff have been allocated to assist customers over the telephone and to handle new customer enrollments in Online Banking, Mobile Banking, and Bill Pay.

Business Customer Assistance
For business loan customers, processes are in place to assist in loan payment deferrals or other accommodations:

  • Limits on Mobile Banking deposit transactions have been raised temporarily so that customers have the ability to deposit checks in both higher dollar amounts and number.
  • For business customers impacted by COVID-19, there is potential fee relief for the Bank’s deposit and lending solutions.

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Our relationship managers are equipped to support our customers’ unique circumstances.

If you are experiencing financial hardship due to COVID-19, please call us at 1-844-413-5463 before your situation escalates. 

FREE Health Savings and Identity Theft Protection

We’re all in this together and FCB Bank is here for you.  As part of our Advantage Rewards program we’re giving these health and safety related benefits (pharmacy/vision/ hearing savings and identity theft protection) to all of our customers (who don’t already have these benefits with their checking accounts) AT NO COST now through December 31, 2020.

LEARN MORE

FREE Health Savings and Identity Theft Protection

Helping Local Businesses through SBA PPP Loans

Where you bank matters. As a community bank we work to help local businesses and families succeed. As a participant in the SBA Paycheck Protection Program (PPP), we were able to help Frederick businesses retain employees, cover expenses, and more.

Together with the other divisions of ACNB Bank, we helped more than 1,300 small businesses.

800 Local Businesses Helped with PPP Loans

Lobby Procedure and Precautions

Our top priority continues to be keeping you and our teams safe and healthy.

To keep our lobbies clean and safe we:

  • Sanitize and clean in accordance with current recommended guidelines. This includes wiping down common surfaces and items with disinfectant made for coronavirus.
  • Provide hand sanitizer to use during your visit.
  • Have instituted capacity limits.
  • Have installed protective barriers at our teller windows and in the offices so you feel comfortable making your transactions.
  • Placed floor decals to help maintain social distancing and to designate walking paths.
  • Are wearing face coverings and washing our hands frequently.
  • Require all customers wear face coverings while visiting our locations.

Lobby Preparations for Reopening

Lobby Hours & Drive-Up Services

Welcome Back! We Look Forward to Seeing You

Select banking offices are now open and we look forward to seeing you soon! Please check the chart below for hours and information about your preferred location. Drive-up services and electronic banking services also remain available and active. 

Please note, transactions may take longer than normal at drive-up locations. For 4 or more transactions please come into the office. We appreciate your patience.

Face Covering Requirement: Per CDC recommendations and for the health and safety of our team and customers, anyone visiting our lobbies must wear a face covering. Those without face coverings are encouraged to use our drive-ups for essential services and electronic banking whenever possible.

Location

Lobby Hours Drive-up Hours

2 North on the Square
2 North Market St.

M-F 9:00 - 5:00
Sat 9:00 - 12:00

No Drive-up Service

Aspen Ridge
165A Thomas Johnson Dr

M-F 9:00 - 5:00

No Drive-up Service

Crestwood
6910 Crestwood Blvd.
240-529-1564

M-Th 9:00 - 4:00
Fri 9:00 - 5:00
Sat 9:00 - 12:00

M-F 9:00 - 5:00
Sat 9:00 - 12:00

East Frederick
490 Monocacy Blvd.
240-529-1564

M-Th 9:00 - 4:00
Fri 9:00 - 5:00

M-F 9:00 - 5:00
 

Walkersville
200 Commerce Dr.
240-529-1519

M-Th 9:00 - 4:00
Fri 9:00 - 5:00
Sat 9:00 - 12:00

M-F 9:00 - 5:00
Sat 9:00 - 12:00

Other office locations in the Maryland and Pennsylvania areas:
NWSB Bank locations | ACNB Bank locations

Man at computer with son

Online Banking 

As always, you may access your accounts 24/7 using our online banking and mobile apps for individuals and businesses to...

  • Check balances
  • Send payments
  • Make mobile check deposits
  • And more

You can enroll on your computer or mobile device. If you need assistance, please call 1.844.413.5463. As an alternative, you may utilize Telephone Banking.

Enroll Now ONLINE BANKING VIDEOS
 

Where's my stimulus money? Create an alert today.

Are you anxiously awaiting your stimulus money? Are you tired of logging in constantly to see if the money is there? If so, why not set up an alert and let us do the work!

Online Banking alerts provide a quick and easy way for you to stay on top of your account activity. Easily setup account alerts to notify you:

  • When a deposit has posted to your account.
  • When you reach a specific balance.
  • When a check has cleared.
  • When a bill payment or transfer has been completed.

Watch the video about setting up alerts or read about alert set-up in our online banking guide

For more information about stimulus checks please visit the IRS website.

Wealth Management and Loan Questions

Our team of professionals is available to provide solutions, tailored to each individual customer. Should you have any questions or concerns, please reach out via email or phone so we can work with you during this time of uncertainty. Below are links to contact information:

Wealth Management Team

Agribusiness Team

Treasury Management Team
Call 1-866-584-8949 (ext. 2)

Commercial Lending Team
Call 1.844.413.5463

As a community bank with a history that spans more than 160 years, we have endured trying times with our customers that have included wars, pandemics, bear markets, and recessions. Together, we will get through this crisis, and we will continue to make important decisions to positively support your financial needs and livelihood. 


Support Local Businesses - We care about the small businesses in our local communities and encourage you to shop local when you can.

Enrolling in Online Banking is Easy

Enroll Online

Enroll for FCB Banks online banking to get started right away!

Already have online banking? Login Now

Enroll Now

Talk to us

We have dedicated staff that can assist you with getting started.

Call now!

 1.844.413.5463

Visit an Office

Our friendly knowledgeable office staff can take your application at an office convenient to you.

Use our office locator to find an office near you.

Find an Office

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CALCULATORS

 

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