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Customer Service

Please call 301-620-1400 during bank hours.


Please email us at and we will respond to your message by the end of the next business day.

FCB Phone 24

Call 1-877-236-1485 toll free to use our automated 24-hour telephone banking system.

Lost or Stolen Card

To report a lost or stolen Personal VISA® Debit Card or VISA® Business Check Card or to report unusual or unauthorized activity, please call FCB Operations at 301-620-1400 during regular bank hours or 1-800-500-1044 during non-business hours.

If you are calling during non-business hours because your debit card may be blocked or you received a message regarding possible unusual activity on your debit card, please call 1-866-374-6975 for assistance.

To contact any FCB bank center directly, please visit our locations page.

Bank Holidays

For holiday closing information, view our bank holidays calendar.

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  • Security Awareness & Alerts

    Frederick County Bank is serious when it comes to your safety and securing your personal information. We will help keep you informed with all the news and information you need to feel protected. 

  • Latest News

    Read the latest news releases for FCB!

  • Mobile Deposit Capture

    Mobile Deposit Capture - Now Available! Learn more about FCB Mobile Deposit’s benefits and features today.

  • Online Banking & Bill Pay

    Enjoy the modern convenience and security of FCB's Online Banking & Bill Pay today, including remote deposit capture for both personal and business use!